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M1 Shop
About M1 Shop Online Delivery Information
Registration Warranty
Your Account Payment
Shopping Policy FAQs
Advanced Browsing How to Shop
 
 
About M1 Shop Online  
M1 Shop Online mimics real-world shopping by using a virtual Shopping Bag. As you browse our product catalogue, you can select items and place them into your Shopping Bag. You can review your selections and make changes to them as often as you like. When you are ready to check out, simply furnish your credit card information to complete your purchase.

It's that simple! Check out our How to Shop instruction guide.
 
 
Registration
We require your particulars in order to complete your purchase. Our Privacy Policy ensures that information you provide us remains strictly confidential.
 
 
Your Account
Registering with us is free and simple, and allows us to serve you better and faster. You can retrieve your information every time you visit M1 Shop Online. In addition, you can check the status of your order and update details of your account. We also maintain a record of your online transactions, so you can look up your past purchases for the last 6 months.
 
 
Shopping Policy
To subscribe to M1 service plans, you must be at least 16 years old.

For foreign customers, please produce original employment pass/diplomat pass/work permit/student pass/dependant pass, passport with validity of 6 months, and proof of official billing address dated within 2 months from date of application.

For PR customers, please produce original NRIC/ re-entry permit/ passport and proof of official billing address dated within 2 months from date of application.

For full details, please refer to our Registration Guidelines.

For upgrading, customer must complete at least 20 months of their contract.

M1 Shop reserves the right to reject applications that do not conform to our Registration Guidelines.
 
 
Advanced Browsing
Using our Advanced Browsing, you can find any product from our catalogue that best suits your needs. All you have to do is select the type of equipment you are interested in, choose the must-have features and specify your budget range.
 
 
Delivery Information
We deliver in Singapore mainland only. Our delivery service hours are - Monday to Sunday: 10.00 am to 10.00 pm

Delivery :
We will deliver the handset as per chosen date and timing. However we would call you for clarification if applicable.

Your presence is needed when we make the delivery. You will be asked to produce your IC/Passport/Credit Card for verification. You will also be required to sign your mobile phone service application form and service contract. A photocopy image of your IC/Passport/ 'Q' , 'P', 'S', 'R', 'Student Pass'or 'PEP' passes must be given to the courier upon delivery for all transactions.

If you cancel your order upon delivery, a $30 cancellation charge will be levied.

Free delivery islandwide. Limited period only!
 
 
Warranty
Mobile phones sold come with a one-year manufacturer's warranty.

Warranty will be void for camera removal service handset.
 
 
Payment
We do not accept cash or cheque payment. Online payments by Visa, Mastercard or AMEX credit card are currently accepted.

For payment using a debit card, any changes to the initial payment will be refunded back to your debit card account within 4-6 weeks from your chosen delivery date.
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